Critical Solutions for High-Stakes Server Failures

We specialize in recovering data from crashed servers when multiple drives fail or the RAID controller loses its configuration. Our engineers are experts at "destriping" data and handling complex parity calculations to rebuild your volumes and get your business back online.

RAID Levels We Recover

We support all configurations, including:

  • RAID 0 (Striping): Total loss if one drive fails; we reconstruct the stripe set.

  • RAID 1 (Mirroring): Recovery from corrupted mirrors or deleted volumes.

  • RAID 5 (Striping with Parity): The most common server failure; we recover even when two or more drives are offline.

  • RAID 6 (Double Parity): Recovery after catastrophic three-drive failures.

  • RAID 10 / 50 / 60: Complex nested arrays requiring multi-layered reconstruction.

  • JBOD & Spanned Volumes: Recombining disjointed data across multiple disks.

Common Server Failure Scenarios

  • Multiple Drive Failure: In a RAID 5, a "stale" drive fails and goes unnoticed until a second drive fails, crashing the entire volume.

  • Failed RAID Rebuild: Attempting to rebuild a RAID with a faulty replacement drive or a second failing drive can permanently corrupt data.

  • Controller Failure: The hardware RAID card or motherboard fails, and the new controller cannot recognize the existing array configuration.

  • Configuration Loss: "Metadata" on the drives is corrupted, causing the RAID to show as "Foreign" or "Unconfigured."

  • Virtualization Issues: Corruption within VMware ESXi, Hyper-V, or Citrix environments running on top of the RAID.

Our RAID Recovery Methodology

  1. Physical Drive Stabilization: Every drive in the array is examined. Failed drives are repaired in our Class 100 Cleanroom to create 100% clones.

  2. RAID Parameter Analysis: We manually identify the Drive Order, Block Size, Offset, and Parity Pattern. One wrong parameter will result in corrupted data.

  3. Virtual Re-Assembly: Using the drive clones, we virtually "stitch" the array back together using software emulators, leaving your original hardware untouched.

  4. File System Integrity Check: We verify the consistency of large databases (SQL, Exchange) and virtual machine files before delivery.

Supported Server Hardware

We recover all major server brands and controller types:

  • Dell PowerEdge: PERC Controllers (H730, H740, etc.).

  • HP ProLiant: Smart Array Controllers (P408, P440, etc.).

  • IBM/Lenovo: ServeRAID and ThinkSystem controllers.

  • Software RAID: Windows Dynamic Disks, Linux mdadm, and LVM.

Emergency "Action Plan" for IT Managers

  • DO NOT continue to "Rebuild" if the process is slow or making noise. Stop immediately.

  • DO NOT run "CheckDisk" (Chkdsk) or "FSCK" on a degraded RAID; these tools will attempt to move data around, causing mass corruption.

  • LABEL every drive with its bay number before removing them from the server.

  • DOCUMENT any recent hardware changes, firmware updates, or power outages.

Minimize Your Downtime Now

Server data loss is an emergency. Our team is available 24/7 for high-priority RAID recovery cases to ensure your business experiences the shortest downtime possible.

RAID SERVER RECOVERY